울 100% 컬러풀 체크 패턴 유니섹스 프린지 머플러
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결제창에서 쿠폰 코드를 입력하고 적용 버튼을 누르면 할인이 적용됩니다.
If the product size does not fit, you can exchange it.
・Products that have been delivered more than 7 days ago
・Lost items such as labels, labels, boxes, etc.
・Items that have already been used or washed
・Products damaged, stained, or with an unpleasant odor due to the customer
Exchange Guide
1. Please contact/consult via email or INBOX.(contact@karaku.kr Consultation hours: Mon-Fri 11:00-19:00)
2. Exchangeable items are different sizes and colors of the same item.(If you contact us by email, please write “Exchange” in the subject.)
3. When returning, you can return the product by courier to the address we have designated or by pick-up. The customer is responsible for the exchange cost (return + reshipment 13,000 won) incurred during the exchange. ( 19,000 won for islands and mountainous areas)
4. We will send you the product to be exchanged as soon as the product arrives at our company. If the product cannot be returned due to an accident or other reasons during return, or if the product condition deteriorates, exchange may not be possible.
Returns Guide
1. Please let us know by email what product you would like to return and the reason for the return. (When contacting us by email, please write “Return” in the subject line.)
2. Returned items that are not due to quality issues will be sent prepaid to the overseas address designated by the customer. The customer is responsible for paying the international shipping costs incurred during return.
Refund Information
The refund amount is the product price excluding the shipping cost of 6,000 (overseas) + 2,500 (domestic) won ( 16,000 won for islands and mountainous areas ).
If you do not pay the shipping fee when the product is shipped, it may be deducted from the refunded product amount.
・Customers who pay by card will be subject to a re-application and cancellation for refund.
(Usually refunds are processed within 3-7 days)
Exchange due to product defects or other issues
Our products are shipped after strict quality inspection, and if there is a difference in the order or a defective product, we will exchange or refund the product. If you contact us within 7 days of receiving the product, we will reship it. We will cover all fees incurred in this process. (If the exchange product is out of stock, we will replace it with another product or return it.)
*This return and exchange policy will be effective from 1:00 PM on April 24, 2024, Korean time*
